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SANDirect is committed to protecting your privacy. That is because we base our business on the trust you place in us. This policy describes our practices regarding personal and account information collected through our Web site. In this policy, “personal and account information” means your name, company name, account number, address, telephone number, and e-mail address plus other information that personally identifies you and your purchase history, and “we” and “us” means SANDirect as well as its affiliated companies.
We reserve the right to modify this privacy policy from time to time. You should visit our Web site periodically to review any changes.
Data Storage & Security
Credit card information entered during a transaction is NOT stored on SANDirect owned systems. This financial information is accesible only to you and the financial institution(s) involved in processing the transaction. All Financial data is transmitted over Secure Socket Layer (SSL) technology as detailed below. Your personal information will not be shared with anyone. Any other non-financial information you provide to us on our website when you register or purchase products, (i.e. name, address, e-mail address, telephone number) is maintained in private files on our secure Web server and our internal systems. We will not sell, rent or share your email address with others for them to send you unsolicited email.
Data Transmision Security
The security of your information is very important to us. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than SANDirect.
Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:
- The "http" in the web address will be replaced by "https"
- Depending on the browser, you may see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section for the browser window.
Only browsers that use the 128-bit Secure Socket Layer technology are able to order through the SANDirect site. If your browser does not support SSL, you can get an upgrade at Microsofts or Netscapes home page.
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IP address - We collect your IP address to measure our Web site traffic and to help provide a relevant shopping experience.
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Referral Web site. If you come to our Web site via a link, we collect the location of the link that referred you.
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Browser type. We collect information about the browser you are using to help optimize our Web site for visitors.
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Movements through our Web site. We keep track of pages you visit to help provide you with a more personalized shopping experience.
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We collect your name, address and payment information to process your order. However, you may provide credit card and purchase order numbers by telephone.
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We collect information contained in “cookies,” such as your purchases and log in data, to personalize your shopping experience. Your browser must be set to accept cookies if you wish to add items to a shopping cart.
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We collect your name, e-mail address and telephone number, and the other information that is required for entry or participation, which varies depending on the activity.
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We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this policy.
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We may occasionally send you promotional or product information. If you do not wish to receive promotional or product information, you may opt out of future communications by following the instructions in the e-mail communication or contacting your account manager.
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We may also analyze and act upon your personal and account information as part of our standard business practices. We occasionally purchase from third parties commercial information such as company size, number of employees and annual sales of other companies. We may use this commercial information along with your personal and account information to customize our offerings to you, as well as for our internal use.
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In addition, in order to measure how we are doing and to better understand how we can improve our product offerings, we or one of our service providers or strategic partners may contact you by telephone or e-mail and solicit your participation in research.
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If you become our customer, we may send you updates on important information about our company and services.
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We restrict access to your personal and account information to those who need access to use it as set forth in this policy. Only authorized personnel are permitted to see your Account password. Your other personal and account information may be disclosed to third parties in limited circumstances. For example, we may share your personal and account information with our service providers and strategic partners and with suppliers and other entities involved in transactions you have initiated. We may disclose your personal and account information to respond to subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims. Your personal and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company.
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